Privacy Policy

Last Updated: August 1, 2025

At Canadian Auto Deals ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase vehicles, or use our services.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

1.1 Personal Information

This includes information that can be used to identify you, such as:

  • Contact details (name, address, email, phone number)
  • Government-issued identification (driver's license, passport)
  • Financial information (credit score, income, banking details)
  • Vehicle preferences and purchase history
  • Employment information (for financing applications)

1.2 Non-Personal Information

We automatically collect certain technical information when you visit our website:

  • IP address and browser type
  • Pages visited and time spent on site
  • Device characteristics and operating system
  • Cookies and tracking data (see our Cookies Policy)

1.3 Information from Third Parties

We may receive information about you from:

  • Credit bureaus and financial institutions
  • Vehicle history report providers (Carfax, etc.)
  • Marketing partners and advertising networks
  • Social media platforms (when you interact with our profiles)

2. How We Use Your Information

We use the information we collect for the following purposes:

Purpose Legal Basis
Process vehicle purchases and financing Contractual necessity
Verify your identity and creditworthiness Legal obligation and legitimate interest
Provide customer support Contractual necessity and legitimate interest
Improve our website and services Legitimate interest
Send marketing communications Consent or legitimate interest
Comply with legal requirements Legal obligation

3. How We Share Your Information

3.1 Service Providers

We share information with third parties who provide services on our behalf:

  • Financial institutions and lenders
  • Vehicle registration and titling services
  • Marketing and advertising partners
  • IT and website hosting providers
  • Customer relationship management systems

3.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or other illegal activities
  • Enforce our agreements and policies

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure servers and encryption technologies
  • Access controls and authentication procedures
  • Regular security assessments and audits
  • Employee training on data protection

Despite these measures, no security system is impenetrable, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction

You may request access to or correction of your personal information by contacting us at info@canadianautodeals.com.

5.2 Marketing Preferences

You can opt-out of marketing communications by:

  • Clicking the "unsubscribe" link in emails
  • Adjusting your preferences in your account settings
  • Contacting us directly

5.3 Do Not Track

Our website does not currently respond to "Do Not Track" signals from browsers.

5.4 Canadian Privacy Rights

Canadian residents have additional rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including:

  • The right to know what personal information we collect
  • The right to challenge the accuracy of your information
  • The right to file a complaint with the Privacy Commissioner of Canada

6. Data Retention

We retain your personal information only as long as necessary for:

  • The purposes outlined in this policy
  • Compliance with legal obligations (e.g., tax laws)
  • Resolving disputes and enforcing agreements

Typical retention periods:

  • Purchase records: 7 years
  • Credit applications: 6 years
  • Website analytics: 2 years
  • Marketing data: Until consent is withdrawn

7. International Data Transfers

Your information may be transferred to and processed in countries other than Canada, including the United States. These countries may have different data protection laws. We ensure appropriate safeguards are in place for these transfers.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with a new effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Privacy Officer:

Canadian Auto Deals
Attn: Privacy Officer
135 Macbeath Ave
Moncton, NB E1C 6Z8
Phone: +1 (506) 857-5111
Email: info@canadianautodeals.com

For complaints about our privacy practices, you may also contact the Office of the Privacy Commissioner of Canada.